how to block someone on zelle

How To Block Someone On Zelle: Step-by-Step Guide 2023

If you are concerned about blocking someone on Zelle, the widely used mobile payment application, just adhere to these straightforward instructions.

  • First download Zelle from your device’s app store and set up an account.
  • Open the Zelle app on your mobile device and log in,
  • Go to the main menu and go to the “Settings” or “Profile” section.
  • Look for the “Privacy” or “Blocked Users” option.
  • Tap to access the list of blocked users or add new users.
  • To block someone, enter their name, email address, or phone number and select the Block option.

Zelle is the best e-wallet . I use it all the time, but I kept getting payment requests from strangers, So I eventually blocked them. This article describes How To Block Someone On Zelle.

Let’s see how to block someone on Zelle

Two different methods to block someone on Zelle

Zelle, as a digital payment service, doesn’t currently offer a direct feature to block a specific individual from sending you money or payment requests. However, there are a couple of indirect methods you can use to control who can send you money:

1)Privacy Settings

You can adjust your privacy settings to only allow people in your contact list to send you money. This can be done by navigating to ‘Settings’, then ‘Privacy’, and selecting ‘Contacts Only’. This way, only people you’ve added to your contacts can send you money.

2)Contact Your Bank or Zelle’s Customer Service

If you’re receiving unwanted payment requests or money from a specific individual, you can contact your bank or Zelle’s customer service for further assistance. They may be able to help you block the individual or provide additional security measures.

Remember, it’s important to only interact with trusted contacts when using digital payment services like Zelle.

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How To Downloading the Zelle App on Apple and Android Devices

Here are the step-by-step instructions for downloading the Zelle app on both Apple and Android devices:

For Apple Devices (iOS):

  1. Open the App Store on your Apple device.
  2. You can find this app on your home screen or by searching for it.
  3. Tap on the search icon (magnifying glass) at the bottom of the screen.
  4. If you`ve downloaded the app before, you might see a cloud icon instead.
  5. Press the “Get” button and Wait for the app to download and install on your device.
  6. After installing, open it by tapping ‘‘Open‘‘ in the App Store, or by finding the Zelle icon on your home screen.

For Android Devices:

  1. Open the Google Play Store on your Android device.
  2. Tap on the search bar at the top of the screen.
  3. Type ‘‘Zelle‘‘ and press the search button on your keyboard.
  4. Once it`s installed, you can open it by tapping ‘‘Open‘‘ in the Google Play Store, or by finding the Zelle icon in your app drawer or on your home screen.

Remember, to use Zelle, you’ll need to set up an account with your bank or credit union details. Ensure you have this information handy when you open the app for the first time.

How to Create Zelle Account

Here are steps to create Zelle Account

  • Open the app and click the “Sign In” or “Get Started” button
  •  Please provide your email address or phone number.
  • You will receive a verification code from Zelle either through email or SMS.
  • To authenticate your identity, input the code into the application.
  • Select your bank from the list of supported institutions and enter your online banking credentials 
  •  After linking your bank account,  set up your profile.
  •  Enter your name, upload your profile picture (optional), and create a username.
How To Block Someone On Zelle

Step-by-Step Guide: How to Block Someone on Zelle

Now that we understand the significance of Zelle’s blocking feature, let’s dive into a step-by-step guide on how to block someone on Zelle.

  • Open the Zelle App on Your Phone
  • Access the “Settings Menu” from the lower right corner of the screen
  • Navigate to Account Settings
  • Select “Blocking and Unblocking
  • To block a specific user, choose the “Add a New Block” option.
  • Enter the phone number or email address
  • Tap on the “Block” button to confirm the action

When you take this action, you effectively stop the blocked user from starting any transactions or contacting you using the Zelle app. Congratulations! You have successfully blocked the undesired user on Zelle, safeguarding your financial account’s security.

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Unblocking on Zelle: How to Reverse the Action

  • Find and open the Zelle app on your phone.
  • In the menu that appears, scroll down until you find ‘‘Account‘‘ and tap it.
  • Find and tap the Lock & Unlock option.
  • You will see a list of contacts you have blocked in the cell.
  • Scroll through the list to find the person you want to reconnect with.
  • Tap a name to access profile information.
  • On your profile page, find and tap the Unlock button.
  • When the prompt appears, tap Unlock again to confirm your action.
  • You have successfully unblocked the user on your mobile phone and are now able to reconnect.

And voila! You have successfully unblocked the person on Zelle and can now reconnect with them. Enjoy seamless communication and keep those connections strong!

Understanding Zelle’s Blocking Feature

How Blocking Works on Zelle

Zelle offers a straightforward blocking feature that allows users to prevent specific contacts from interacting with them on the platform. When you block someone on Zelle, they will no longer be able to send you money or initiate any transactions.

Limitations of Blocking

While blocking can be an effective way to manage your contacts on Zelle, it`s important to note that there are certain limitations to be aware of. To maintain complete privacy and avoid unwanted contact, it’s advisable to block or restrict the person’s access to other platforms as well.


Can someone still see my transactions if I block them on Zelle?

No, when you block someone on Zelle, they will no longer have access to view your transaction history or any other details related to your account. Blocking ensures that the blocked contact is unable to initiate transactions or gather any information from your Zelle activity.

Will the blocked person be notified about the blocking action?

No, Zelle will not notify you when you block someone. Block actions are performed silently without sending a notification to the contact.

Can I block someone on Zelle if they are not in my contacts?

Yes, you can block people on your mobile phone even if they are not in your contacts. Zelle allows you to manually enter contact information or phone numbers to prevent them from entering into transactions or communicating with you on the platform.

How long does the blocking action remain in effect?

The blocking action on Zelle remains in effect until you manually unblock the contact. Unless you choose to reverse the blocking action, the contact will continue to be blocked and unable to initiate transactions or interact with you on Zelle.

Can I block someone on Zelle from multiple devices simultaneously?

Yes, the blocking feature on Zelle is synchronized across devices. If you block a contact on one device, the blocking action will be applied to all devices linked to your Zelle account. This ensures consistent blocking regardless of the device you use to access Zelle.

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